Serving Dashboard

What is Serving Dashboard?

The serving dashboard is a dashboard used to manage orders that are ready for serving, including orders that require immediate serving without cooking.

1. Docket : The serving dashboard allows you to review table information, order elapsed time, order details, and any special customer instructions provided in the comments section.

For example,

Before cooking After cooking

Table Number : T3 (Numbers starting with 'T' indicate that an order has been placed at the table.), 1000(For dockets with numbers in the 1000s, they are not table orders; instead, they are used for TakeAway orders.)

Order Time : order elapsed

Comment : The text filled in red below the order menu indicates that it is displayed when customers add additional comments while placing their order.

1. Sequential order

   1. Viewing orders that require serving in sequential order regardless of table numbers.

   2. Click on the Number icon located in the bottom right corner of the screen to view.

   

2. Setting criteria for how to view dockets. Click on the Circle icon located in the top right corner of the screen.

   1. By Table : Regardless of the time they were ordered, the items ordered from the same table are displayed on a single docket. For instance, if a customer at Table 1 orders a Croissant and then, 10 minutes later, orders a Ham & Cheese Sandwich, both of these orders will appear on the same docket.

   2. By Order : Even if orders are placed from the same table multiple times, multiple dockets are created for each order. For example, if a customer at Table 1 orders a Croissant and then, 10 minutes later, orders a Ham & Cheese Sandwich, these two orders will appear on separate dockets.

   3. By Time : Orders placed within 3 minutes are displayed on the same docket, but after that, it depends on whether it's categorized as "By Table" or "By Order." For instance, if a customer at Table 1 orders a Croissant and then adds a Ham & Cheese Sandwich within 3 minutes, both orders will appear on the same docket. However, if an additional order is made after 3 minutes, it will be displayed on a separate docket, determined by the "By Table" or "By Order" setting.

3. Grouping menus of the same type for easier viewing.

   1. Click on the menu name button located in the bottom of the screen to view.

   2. 

4. RollBack

   1. If you accidentally press the menu to make "Serve Complete," you can revert the action.

   2. Click on the Clock icon located in the bottom right corner of the screen to view.

   3. Clicking on a menu item with a strikethrough allows for a rollback.

5. Sound

   1. It is the control for the sound that plays when orders are completed in the kitchen or when immediate serving is required.