BoB Order User Manual
  • Account
  • Store Management
  • Opening Hours Management
  • Notice Management
  • Menu Management
  • Product Management
  • Option Management
  • Discount Management
  • Batch Order Management(Deprecated)
  • Surcharge Management
  • Table Configuration
  • Payment History
  • Serving Dashboard
  • Kitchen Dashboard
  • Counter Dashboard
  • New Order Menu
  • Statistics
  • Stock Quantity Management
  • Pickup Notice Dashboard
  • Receipt View
  • How to issue receipt
  • How to reorder Option Group & Option
  • How to change customer table
  • How to manage cash balance
  • How to refund
  • How to delete an app account from Bob Order
  • Stripe
  • Scan Login Multi Device
  • Printing QR Code
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How to issue receipt

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Last updated 1 year ago

There are two methods for issuing receipts. One is to send the receipt via email, and the other is for customers to directly download the receipt to their mobile phones using a QR code.

  1. If your store type is pre-payment, post-payment :

    1. Click the history icon, choose one of the payment history that you want to issue receipt. if your want before receipt, you can click -1D, -2D, Pick button.

    2. Via Email : When choose one of the payment, you can see the email button. Input the customer's email address, and then click Send

    3. Via QR Code : When choose one of the payment, you can see the receipt at thre right side. And then click the receipt of the right side, you can see the QR Code. Customer can download through the QR Code.

  2. If your store type is takeaway, after you order and get payment, you can see the menu, "No", "Send to Receipt View", "Go Receipt"

    1. No: You do not issue receipts here. Your customer can be obtained later from the Payment History when they want.

    2. Send to Receipt View: If you have seperate device that your customer can see, you can display the QR code for receipt retrieval, which can be generated and shown on that screen. Customer can download through the QR Code.

    3. Go Receipt: Along with the regular receipt, a QR code for download is printed on the admin device. To show the QR code to customers, the admin device display should be turned towards the customer direction.