BoB Order User Manual
  • Account
  • Store Management
  • Opening Hours Management
  • Notice Management
  • Menu Management
  • Product Management
  • Option Management
  • Discount Management
  • Batch Order Management(Deprecated)
  • Surcharge Management
  • Table Configuration
  • Payment History
  • Serving Dashboard
  • Kitchen Dashboard
  • Counter Dashboard
  • New Order Menu
  • Statistics
  • Stock Quantity Management
  • Pickup Notice Dashboard
  • Receipt View
  • How to issue receipt
  • How to reorder Option Group & Option
  • How to change customer table
  • How to manage cash balance
  • How to refund
  • How to delete an app account from Bob Order
  • Stripe
  • Scan Login Multi Device
  • Printing QR Code
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How to refund

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Last updated 1 year ago

To issue a refund for a customer who paid with mobile payment, follow these steps:

  1. Access Menu Management by navigating to Menu > Counter Dashboard

  2. Click on the Paper Button located in the top right of the screen, to go to the payment history

  3. Choose one that you want to issue a refund

  4. Click red button for a refund

  5. You can see the result