> For the complete documentation index, see [llms.txt](https://bob-order.gitbook.io/bob-order-user-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bob-order.gitbook.io/bob-order-user-manual/payment-history.md).

# Payment History

You can review the order and payment history for the past 3 days, including today, D-1, and D-2 days, for the purpose of processing refunds and checking receipt details.

### To check payment history, follow these steps:

1. Access Menu Management by navigating to the three bars located top corner **> Counter Dashboard**<br>
2. Click on **the Paper Button** located in **the top right** of the screen.<br>

   <figure><img src="https://632407077-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVtgNWTqNK97Mim5Jh5xJ%2Fuploads%2FeSwiqPsZJcwrhNYMFw29%2Fimage-2.png?alt=media&amp;token=2fd91c94-946a-4060-8b6a-613a05d62920" alt=""><figcaption></figcaption></figure>
3. You can review the payment history using the D, D-1, D-2, Pick buttons, Table Number
   1. D : Today payment History
   2. D-1 : Yesterday payment History
   3. D-2 : Yesterday before payment History
   4. Pick : You can payment history of the specific date
   5. Tabel Number : You can view the payment history for a specific table.
4. Information
   1. Date : Order Date and Time
   2. CHECKOUT TYPE: \
      none : If payment is made at the counter...\
      stripe : If the customer uses mobile payment directly...
   3. STATUS:\
      cancel : Cancelled orders\
      normal : Completed orders\
      unpaid : Unpaid yet\
      Refunded : Refunded Order
5. To issue a receipt via email
   1. Click the email button in the payment history
   2. You can input the email address of the customer
6. To issue a receipt via QR Code

   1. When you click one of the payment history, you can see the Receipt in the right side
   2. Click the receipt you can issue Receipt&#x20;

   &#x20;       [**how to issue receipt**](/bob-order-user-manual/how-to-issue-receipt.md)