BoB Order User Manual
  • Account
  • Store Management
  • Opening Hours Management
  • Notice Management
  • Menu Management
  • Product Management
  • Option Management
  • Discount Management
  • Batch Order Management(Deprecated)
  • Surcharge Management
  • Table Configuration
  • Payment History
  • Serving Dashboard
  • Kitchen Dashboard
  • Counter Dashboard
  • New Order Menu
  • Statistics
  • Stock Quantity Management
  • Pickup Notice Dashboard
  • Receipt View
  • How to issue receipt
  • How to reorder Option Group & Option
  • How to change customer table
  • How to manage cash balance
  • How to refund
  • How to delete an app account from Bob Order
  • Stripe
  • Scan Login Multi Device
  • Printing QR Code
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Payment History

You can review the order and payment history for the past 3 days, including today, D-1, and D-2 days, for the purpose of processing refunds and checking receipt details.

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Last updated 1 year ago

To check payment history, follow these steps:

  1. Access Menu Management by navigating to the three bars located top corner > Counter Dashboard

  2. Click on the Paper Button located in the top right of the screen.

  3. You can review the payment history using the D, D-1, D-2, Pick buttons, Table Number

    1. D : Today payment History

    2. D-1 : Yesterday payment History

    3. D-2 : Yesterday before payment History

    4. Pick : You can payment history of the specific date

    5. Tabel Number : You can view the payment history for a specific table.

  4. Information

    1. Date : Order Date and Time

    2. CHECKOUT TYPE: none : If payment is made at the counter... stripe : If the customer uses mobile payment directly...

    3. STATUS: cancel : Cancelled orders normal : Completed orders unpaid : Unpaid yet Refunded : Refunded Order

  5. To issue a receipt via email

    1. Click the email button in the payment history

    2. You can input the email address of the customer

  6. To issue a receipt via QR Code

    1. When you click one of the payment history, you can see the Receipt in the right side

    2. Click the receipt you can issue Receipt

how to issue receipt