BoB Order User Manual
  • Account
  • Store Management
  • Opening Hours Management
  • Notice Management
  • Menu Management
  • Product Management
  • Option Management
  • Discount Management
  • Batch Order Management(Deprecated)
  • Surcharge Management
  • Table Configuration
  • Payment History
  • Serving Dashboard
  • Kitchen Dashboard
  • Counter Dashboard
  • New Order Menu
  • Statistics
  • Stock Quantity Management
  • Pickup Notice Dashboard
  • Receipt View
  • How to issue receipt
  • How to reorder Option Group & Option
  • How to change customer table
  • How to manage cash balance
  • How to refund
  • How to delete an app account from Bob Order
  • Stripe
  • Scan Login Multi Device
  • Printing QR Code
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New Order Menu

The new order screen allows users to select products and make payments all in one interface.

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Last updated 1 year ago

When selecting products on the left screen, users can immediately check the order status on the right screen.

  • Payment : Payment for the food can be processed through card or cash payment.

    1. Card Payment :

      1. Click on the table to process payment

      2. Check the total price

      3. Click on the CARD button

      4. Click on the Confirmed or Cencel button

    2. Cash Payment :

      1. Click on the table to process payment

      2. You enter the amount of cash received from the customer

      3. You double-check the change to give back to the customer

      4. Click on the Payment Confirmed

    3. Split Payment :

      1. Click on the table to process payment

      2. You input the number of people with whom you need to split the bill.

      3. You enter the amount that each person needs to pay.

      4. You select the payment method for each individual.

      5. Click on the Confirm Payment

  • Extra Charge : This is used to add an additional charge when a customer orders items not listed on the menu or requests additional services not included in the menu.

    1. Click on the table to process payment

    2. Click on Extra Charge button on the screen

    3. (Optional) Enter new extra charge title : You can add a title for items or reasons where an extra charge is applied. This title will be displayed on the receipt provided to the customer.

    4. You enter the amount that customer needs to pay for the extra item

    5. Click on the Apply Extra Charge

  • Instant Discount : This is used when you want to provide a special discount for a particular order

    1. Click on the table to process payment

    2. Click on Instant Discount button on the screen

      1. (Optional) Enter new instant discount title : You can add a title for items or reasons where discount is applied. This title will be displayed on the receipt provided to the customer.

    3. Click on the Apply Instant Discount

  • Pay on Pickup(Pre-Payment Store) : When ordering over the phone and selecting Pay On Pickup for items that customers come to collect, payment is not processed in advance. Even for establishments that have set up prepaid payment options, Pay On Pickup orders are handled as post-payment. Food ordered with Pay On Pickup appears as "Pickup Ready" on the counter dashboard once serving is completed. When customers pick up their ordered food, simply click on the respective item to mark it as complete and proceed with payment.